Your organization
Subscription
Change payment details
11 min
you can change your payment information at any time {{product name}} accepts the following payment methods credit/debit card digital wallets apple pay, google pay, amazon pay, and cash app pay link (for one click checkout) klarna (to pay in installments or via custom financing) ach direct debit (us bank accounts) valid for monthly and annual subscriptions only for more information on payment options, see the docid\ vpw9f yl3l0zefbaa81um below available methods may vary based on your region enter payment details in the left sidebar, click org under my plan , click subscription click update payment method , or add payment method if you're on a free plan under select new payment method type , select your new payment type available methods may vary based on your region for the set as default fields, select yes if you want to use the card as your default payment method for subscriptions and extra credits click ok in the checkout screen, enter the required information click save upon completing the instructions, a notification confirming the change appears in the lower right corner enter ach direct debit (us) details in the left sidebar, click org under my plan , click subscription click update payment method , or add payment method if you're on a free plan under select new payment method type , select ach direct debit for set as default for subscriptions , select yes if you want to use this account as your default payment method click ok in the checkout screen, enter the required information click set up bank account upon completing the instructions, a notification confirming the change appears in the lower right corner change your billing address if you're an organization owner or admin, you can change your billing address in {{product name}} at any time in the left sidebar, click org click the three dots next to organization settings , and select change billing details from the dropdown menu enter your information in the allocated spaces (email, name, address) if you have a company account, select yes under i am a business if you want {{product name}} to issue the invoice to your company (and not to you personally), make sure to add your company name and company tax id click save the new billing information is automatically reflected in your next invoice only customers in the us pay sales tax we calculate sales tax based on your zip code change your billing email by default, {{product name}} sends invoices for payments to the email address the organization owner provided when creating the organization if you're an organization owner or admin, you can change your billing email in {{product name}} at any time to change your billing email in the left sidebar, click org click the three dots next to organization settings , and select change billing details from the dropdown menu in the dialog, update the email field with your new billing email, and update other fields if needed click save your new billing email is automatically taken into account for your next invoice what to do if your payment fails if {{product name}} is unable to process your payment, you will receive an email there is a seven day grace period to update your payment method when the grace period ends, your subscription is automatically canceled if you use ach direct debit for a failed payment, your subscription is renewed, but may be canceled if the new ach payment fails if your payment fails, follow these steps in the left sidebar, click org under my plan , click payments click finish payment in the new tab, follow the on screen instructions to enter a new payment method you can enter either credit card or direct debit payment information review the information you entered click pay to begin the transaction confirm the payment by checking the payments tab ach direct debit payments take up to five business days to complete as a result, the payments tab may not reflect a recent direct debit payment view and download invoices you can download past invoices from the payments tab in your organization in the left sidebar, click org under my plan , click payments click pdf for the invoice you want to download your browser automatically downloads the pdf file check your downloads folder or your browser's downloads tab to find the file faqs which payment methods are available in my country? available methods vary by region you'll see all options automatically at checkout, including klarna and specific digital wallets, based on your location can i switch my current subscription to one of these new methods? yes! you can update your payment information at any time see the docid\ vpw9f yl3l0zefbaa81um is there an extra fee for using klarna or digital wallets? no, make does not charge additional transaction fees for these payment methods however, please check klarna's terms for any interest that may apply to specific financing plans are these methods available for all plan types? yes, new payment methods are available for core, pro, and teams plans for enterprise customers, please contact your account manager for invoicing options