---
title: Credit usage for AI agents
slug: credit-usage-for-ai-agents
description: Learn how credits and token costs work in Make AI Agent (New) and Knowledge apps.
image: https://archbee-image-uploads.s3.amazonaws.com/oAyFj2GHlBeBVWF5OAir2/itweWKQblQc_o1XFBbdrZ_triggers.png
docTags:
createdAt: 2026-06-10T15:27:15.105Z
---
[Credits](https://help.make.com/credits) are the currency you buy and consume to use Make. This page explains credit usage for the **Make AI Agent (New)** and **Knowledge **apps.
## Make AI Agent (New) app
The **Make AI Agent (New) **app and its knowledge, tools, and chat each use credits differently. Credit usage also depends on whether [Make's AI Provider](docId\:hh-nrTakEqakBmg63UUiN) or a custom AI provider is selected.
:::hint{type="warning"}
Users on **all plans** can use **Make's AI Provider**. Users on** paid plans** can also use **custom AI provider connections**, such as OpenAI and Anthropic Claude.
:::
The table below shows credit usage by feature and AI provider connection type.
| **Source** | **Make's AI Provider **
| **Custom AI provider connection **
|
| ----------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------ | ----------------------------------------------------------------- |
| **Run an agent ** | 1 credit per operation + credits based on AI tokens | 1 credit per operation |
| **Chat ** | 1 credit per operation + 1 credit per operation from called tools + credits based on AI tokens | 1 credit per operation + 1 credit per operation from called tools |
| **Knowledge **(PDF/DOCX) | 1 credit per operation + 10 tokens per page + credits based on tokens:
* AI tokens for file description generation
* Embedding tokens | 1 credit per operation + embedding tokens |
| **Knowledge** (JSON/CSV/TXT) | 1 credit per operation + credits based on tokens:
* AI tokens for file description generation
* Embedding tokens | 1 credit per operation + embedding tokens |
| **Input files** | AI tokens based on the file size, type, AI provider, and model | AI tokens based on the file size, type, AI provider, and model |
| **Tools** | 1 credit per operation and credits based on AI tokens | 1 credit per operation |
## Knowledge app
The **Knowledge **app uses credits differently depending on the module and whether a [Make's AI Provider](docId\:hh-nrTakEqakBmg63UUiN) or custom AI provider is selected.
:::hint{type="warning"}
Users on **all plans** can use **Make's AI Provider**. Users on** paid plans** can also use **custom AI provider connections**, such as OpenAI and Anthropic Claude.
:::
The table below shows credit usage by module and AI provider connection type.
| **Module** | **Make's AI Provider **
| **Custom AI provider connection **
|
| ----------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------ | ---------------------------------------------------------- |
| **Delete Knowledge file** | 1 credit per operation | 1 credit per operation |
| **Update/Append knowledge**
(PDF/DOCX) | 1 credit per operation + 10 tokens per page + credits based on tokens:
* AI tokens for file description generation
* Embedding tokens | 1 credit per operation + embedding tokens |
| **Update/Append knowledge**
(JSON/CSV/TXT) | 1 credit per operation + credits based on tokens:
* AI tokens for file description generation
* Embedding tokens | 1 credit per operation + embedding tokens |
| **Upload knowledge **(PDF/DOCX) | 1 credit per operation + 10 tokens per page + credits based on tokens:
* AI tokens for file description generation
* Embedding tokens | 1 credit per operation + embedding tokens |
| **Upload knowledge**
(JSON/CSV/TXT) | 1 credit per operation + credits based on tokens:
* AI tokens for file description generation
* Embedding tokens | 1 credit per operation + embedding tokens |
| **Get knowledge** | 1 credit per operation | 1 credit per operation |
| **List knowledge files** | 1 credit per operation | 1 credit per operation |
| **Query knowledge** | 1 credit per operation + credits based on embedding tokens | 1 credit per operation + credits based on embedding tokens |
## Special token types
[Tokens ](https://help.make.com/credits#dynamic-credit-usage)are the unit that AI providers use to measure and charge for usage. This section covers two token types specific to the **Make AI Agent (New)** app: tokens for embedding files and generating file descriptions.
### Embedding tokens
These tokens are used to convert your knowledge file into a searchable format that your agent can query. It involves converting chunks of a file into numbers (vectors) to be stored in a RAG vector database.
The number of tokens used depends on the file size, with larger files using more tokens. You are billed once, when you upload a file.
### File description tokens (Make's AI Provider only)
These tokens are used to generate a file summary based on the first part of the file. When you use Make's AI Provider, Make bills you for these tokens. If you use a custom AI provider connection, the provider bills you for the tokens.
You are billed for these tokens each time you upload a file or change a file description.