Credit usage for AI agents
Credits are the currency you buy and consume to use Make. This page explains credit usage for the Make AI Agent (New) and Knowledge apps.
Make AI Agent (New) app
The Make AI Agent (New) app and its knowledge, tools, and chat each use credits differently. Credit usage also depends on whether Make's AI Provider or a custom AI provider is selected.
Users on all plans can use Make's AI Provider. Users on paid plans can also use custom AI provider connections, such as OpenAI and Anthropic Claude.
The table below shows credit usage by feature and AI provider connection type.
Source | Make's AI Provider | Custom AI provider connection |
|---|---|---|
Run an agent | 1 credit per operation + credits based on AI tokens | 1 credit per operation |
Chat | 1 credit per operation + 1 credit per operation from called tools + credits based on AI tokens | 1 credit per operation + 1 credit per operation from called tools |
Knowledge (PDF/DOCX) | 1 credit per operation + 10 tokens per page + credits based on tokens:
| 1 credit per operation + embedding tokens |
Knowledge (JSON/CSV/TXT) | 1 credit per operation + credits based on tokens:
| 1 credit per operation + embedding tokens |
Input files | AI tokens based on the file size, type, AI provider, and model | AI tokens based on the file size, type, AI provider, and model |
Tools | 1 credit per operation and credits based on AI tokens | 1 credit per operation |
Knowledge app
The Knowledge app uses credits differently depending on the module and whether a Make's AI Provider or custom AI provider is selected.
Users on all plans can use Make's AI Provider. Users on paid plans can also use custom AI provider connections, such as OpenAI and Anthropic Claude.
The table below shows credit usage by module and AI provider connection type.
Module | Make's AI Provider | Custom AI provider connection |
|---|---|---|
Delete Knowledge file | 1 credit per operation | 1 credit per operation |
Update/Append knowledge (PDF/DOCX) | 1 credit per operation + 10 tokens per page + credits based on tokens:
| 1 credit per operation + embedding tokens |
Update/Append knowledge (JSON/CSV/TXT) | 1 credit per operation + credits based on tokens:
| 1 credit per operation + embedding tokens |
Upload knowledge (PDF/DOCX) | 1 credit per operation + 10 tokens per page + credits based on tokens:
| 1 credit per operation + embedding tokens |
Upload knowledge (JSON/CSV/TXT) | 1 credit per operation + credits based on tokens:
| 1 credit per operation + embedding tokens |
Get knowledge | 1 credit per operation | 1 credit per operation |
List knowledge files | 1 credit per operation | 1 credit per operation |
Query knowledge | 1 credit per operation + credits based on embedding tokens | 1 credit per operation + credits based on embedding tokens |
Special token types
Tokens are the unit that AI providers use to measure and charge for usage. This section covers two token types specific to the Make AI Agent (New) app: tokens for embedding files and generating file descriptions.
Embedding tokens
These tokens are used to convert your knowledge file into a searchable format that your agent can query. It involves converting chunks of a file into numbers (vectors) to be stored in a RAG vector database.
The number of tokens used depends on the file size, with larger files using more tokens. You are billed once, when you upload a file.
File description tokens (Make's AI Provider only)
These tokens are used to generate a file summary based on the first part of the file. When you use Make's AI Provider, Make bills you for these tokens. If you use a custom AI provider connection, the provider bills you for the tokens.
You are billed for these tokens each time you upload a file or change a file description.