Introduction to Maia by Make
13 min
maia is available in public beta for all paid plans on free plans, she's available for a 30 day trial starting from signup maia is your ai and automation co worker in the builder she creates scenarios, modifies existing ones, and fixes errors for you using your prompts with her help, you can set up, change, and see value from scenarios quickly understand and automatically resolve errors onboard your team to without any prior product knowledge learn about conversationally using your own as context what maia helps with ask maia to do the following in create scenarios describe your goal in the prompt and let maia build scenarios and ai agents for you modify scenarios tell maia to change or expand a scenario, such as updating module settings and adding modules troubleshoot and debug scenarios ask maia to explain and fix errors as you build she can see the execution log after you click run once how to use maia you interact with maia in a single session use the chat to prompt her to create and modify scenarios create or modify scenarios to create or modify a scenario with maia in make, click + create scenario in the top right corner in the chat with maia on the left side of the scenario builder, describe what you want to create or add to an existing before leaving the page, click save on the toolbar you've created or modified a scenario with maia revert changes if you want to revert changes that maia made, revert to a previous version of a scenario scroll through the chat with maia and identify a previous version to revert to for example, " version 1 " click revert to this version you've reverted to a previous version clear chat if you want to start over with maia in the same , clear the entire chat in the chat with maia, click the three dot menu in the top right corner click clear chat you've cleared the chat with maia continue a previous chat session if you want to continue your last conversation with maia, return to the relevant and click continue where we left off in the chat with maia stores your chat sessions with maia for 15 days usage tips follow these best practices to help maia create more accurate in fewer interactions with you specify the goal and workflow steps a clear, detailed prompt helps maia build that align with your expectations outline your goal, the step by step process for achieving it, and the apps used prompt examples create a that watches all emails with the marketing label in gmail , summarizes them with claude, and sends a message with the summary to the private marketing department channel in slack i want a that uses openai to analyze the sentiment of customer replies, then stores the sentiment analysis summary in airtable build a that watches for new closed won deals in salesforce , creates an onboarding project in asana , and sends a welcome email to the client with claude and gmail \<font color="#0c121d">keep prompts\</font> \<font color="#0c121d">short\</font> focus on what you want the to do, not your manual workflow multi page prompts increase the chance that maia overlooks specific steps or details they also often produce large, complex scenarios, which can require more debugging or rebuilding than that you build gradually test your scenarios test the that you build with maia by clicking run once ask maia to modify them until they work as intended before activating and using them in production collaborate with maia if any of maia's steps don't make sense to you, ask her to explain her reasoning and give her feedback similarly, maia sometimes needs more information from you to understand the logic of a pricing the following information is valid from august 10, 2026 , and is subject to change while maia is in public beta your chat interactions with maia, including messages and scenario modifications, consume credits https //help make com/credits they draw from the same credit pool that you use for scenarios scenario and module runs also use credits availability by plan if you're on a paid plan , you have unlimited access to maia and consume credits for usage as a temporary promotion, your first 70 messages are free for 30 days after your first interaction with maia once you hit the limit or the 30 days end, interactions start to use credits; you'll see a callout in the chat when that happens if you're on a free plan , you have access to maia on a 30 day trial basis after signup, with 45 free messages included once you hit the limit or the trial ends, upgrade to a paid plan to continue using maia credit usage for maia each time maia responds to you, she uses a different number of credits based on the task complexity and how many tokens her underlying ai model consumes this cost is the same regardless of your plan you can see the credits used per message in the chat with maia or the credit usage https //help make com/how to track credits#credit usage table in the chat credits used appear under maia's response, next to the credit icon in the example below, maia used 140 04 credits to respond to your message in the credit usage table entries with the maia label show you how many credits maia used per message in the example below, the last message used 160 18 credits to learn more about ai credit usage in make, see credit usage for ai features https //help make com/credits#credit usage for ai features \<font color="#0c121d">\</font> maia doesn’t have the following capabilities yet she can’t view execution logs from past scenario runs , so she’s unable to analyze previous errors you must explain the error to her yourself so she can fix it she can’t view other scenarios , so she’s unable to start building from existing scenarios reference other scenarios’ module configurations connect to or call scenarios, such as subscenarios or webhooks maia never uses your data to train or fine tune her underlying model to learn more about data privacy with maia, see the maia by make system card docid\ uw5jfxvniopuc9elbldwd