---
title: What to do if your payment fails
slug: what-to-do-if-your-payment-fails
description: Check the status of your payment and update your payment method to avoid cancelation.
image: https://archbee-image-uploads.s3.amazonaws.com/oAyFj2GHlBeBVWF5OAir2/e_qHb1m7hHbasnTc0QETS_1.png
docTags: 
createdAt: 2024-11-28T15:00:47.517Z
---

If Make is unable to process your payment, you will receive an email. There is a seven-day grace period to [update your payment method](docId\:vPw9F-YL3L0zEfbaA81um). When the grace period ends, your subscription is automatically canceled. 

If you use ACH direct debit for a failed payment, your subscription is renewed, but may be canceled if the new ACH payment fails.

If your payment fails, follow these steps:

::::WorkflowBlock
:::WorkflowBlockItem
In the left sidebar, click **Org**.
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:::WorkflowBlockItem
Under **My Plan**, click **Payments**.
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:::WorkflowBlockItem
Click **Finish payment**.

![](https://api.archbee.com/api/optimize/oAyFj2GHlBeBVWF5OAir2/Y6sU1e7qVpa8XvypyxTcJ-20251007-115133.png)
:::

:::WorkflowBlockItem
In the new tab, follow the on-screen instructions to enter a new payment method. You can enter either credit card or direct debit payment information.
:::

:::WorkflowBlockItem
Review the information you entered. Click **Pay** to begin the transaction.
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:::WorkflowBlockItem
Confirm the payment by checking the **Payments **tab.
:::
::::

:::hint{type="info"}
ACH direct debit payments take up to five business days to complete. As a result, the **Payments **tab may not reflect a recent direct debit payment.
:::