Cancel your subscription

you can cancel your subscription at any time cancel subscription to cancel your subscription on the organization dashboard, go to the subscription tab, and click my plan depending on your screen size or zoom level, you may see either a drop down menu or the add payment and redeem coupon buttons displayed next to the my plan button regardless of which layout you see, click the my plan button to proceed with canceling your subscription in the my plan dialog, click cancel subscription in the cancel subscription dialog, you can explain the reason behind the cancellation and view the internal features you'll lose click continue the free plan only supports one team if relevant, select one team to retain and click continue to finalize the cancellation, you will be asked to verify that you understand that you will only have one organization under the free plan after your cancellation date additionally, if you have another free organization, that organization will become unlicensed click cancel subscription {{product name}} will send you an email confirming the cancellation see an example below if you change your mind, you can renew your plan by clicking renew plan in my plan what happens after cancellation when you cancel your subscription, we won't charge you for the next month, and you can still use your current subscription until the end of your billing cycle after that, we switch you to the free plan (assuming that you are not the owner of another organization with a free plan) we don't transfer your unused credits to that free plan you will have the standard free subscription (i e 1,000 credits per month) this applies to both monthly and annual subscriptions you can have only one free organization under your account when you set an organization to a free plan (either by creating a new free organization or setting a current one to free), for the next one month it is not possible to set another organization to a free plan if you have multiple organizations under your account and one subscription is already canceled, each subsequent organization you cancel is set as an organization without a license you cannot run any {{scenario plural lowercase}} under this organization until you subscribe to a new plan