Your organization
Organizations & teams

Organizations

9min

Organizations are the basic containers into which all , users, and data belong.

Organizations usually represent a company that is a customer or partner. Each organization has a separate pricing plan and is billed separately. This means that you can also monitor your operations and data consumption for each organization separately.

Each organization allows you to select the geographical location of the data center where the organization's data will be stored and processed. Currently, supports two data center locations:

  • United States (US)
  • European Union (EU)

The geographical location that you select for an organization does not represent where your company or your users are located, but where the data center that stores and processes your data is located.

We recommend that you select the location closest to you to ensure low latency.

You cannot change the location of the data center after you create the organization.

Create an organization

Any user can create their own organization, even if they are already a member of another organization.

1

Click on your username in the bottom of the left sidebar.

2

Select Profile.

Profile link

3

In the Organizations tab, click Create a new organization.

Create a new organization

4

Fill in the details of the new organization. Note that Region represents the location of the data center that will store and process your data. Country represents your physical location but is currently not used by in any way.

Create a new organization details


By default, the pricing plan for the organization is set to Free. The organization contains one team, called My Team.

Add users to an organization

To add users to an organization, you must be the owner or an admin of the organization. For more details about roles, refer to the organization roles.

1

In the left sidenav, click Organization.

2

Click the Users tab.

3

Click Invite a new user.

Add a new user

4

In the dialog box, fill in the details of the user.

  • Email - The invited user's email address.
  • Name - The name of the user. The user can change their name after they accept the invitation.
  • Team - You must select at least one team.
  • Note - an optional, custom message that is added to the invitation email.
5

Click Save.

The user will receive an invitation email with an Accept invitation button.

When the user accepts the invitation, adds them to the organization, as well as to the selected team with the assigned team member role.

The invitation expires in 7 days. If the invited user does not accept the invitation:

  1. Remove the invited user from your organization.
  2. Send a new invitation.

Remove a user

To remove users from an organization, you must be the owner or an admin of the organization.

1

In the left sidenav, click Organization.

2

Click the Users tab.

3

Use the dropdown menu in the Role column to select Remove.

Remove user


Organization roles

 provides a two-level permission model. All users are members of at least one organization and one team. The permissions that users have are determined by the organization role and team role that they are assigned to.

The following table describes actions that members of different organization roles can perform.

For information about team roles, read the article about teams.

Organization roles


Switch organizations

If you are a member of multiple organizations, you can change the active organization in the left menu. All items in the menu represent items that belong to the currently selected organization.

Switch organizations


Transfer ownership

When you create an organization, you automatically become the owner of the organization. Organization owners can manage and access all teams in an organization. An organization can have only one owner. If you are the owner of an organization, you can transfer ownership to any member of your organization.

1

In the left sidenav, click Organization.

2

Next to Organization settings, click the drop-down arrow to expand the menu.

3

Select Transfer ownership.

Transfer ownership

4

Use the drop menu to select the organization member you want to be the owner of the organization. All current organization members appear in the menu. Once a new member accepts the invitation, you can transfer ownership to them.

5

Click Save.

A purple pop-up appears confirming that ownership has been transferred successfully.