What to do if your payment fails
If Make is unable to process your payment, you will receive an email. There is a seven-day grace period to update your payment methodupdate your payment method. When the grace period ends, your subscription is automatically canceled.
If you use ACH direct debit for a failed payment, your subscription is renewed, but may be canceled if the new ACH payment fails.
If your payment fails, follow these steps:
In the left sidebar, click Org.
Under My Plan, click Payments.
Click Finish payment.
In the new tab, follow the on-screen instructions to enter a new payment method. You can enter either credit card or direct debit payment information.
Review the information you entered. Click Pay to begin the transaction.
Confirm the payment by checking the Payments tab.
ACH direct debit payments take up to five business days to complete. As a result, the Payments tab may not reflect a recent direct debit payment.