Extra credits

validity of extra credits extra credits are valid for the current billing cycle for example, you have monthly billing and your billing cycle is from the first until the last day of the month if you buy extra credits on the 20th, your extra credits are valid until the last day of that month if you have an annual plan, extra credits expire at the end of your billing year extra credits also provide additional data transfer, but do not impact other usage allowance parameters for the core plan with an annual subscription, credits reset every month, and your extra credits expire with the monthly reset buy extra credits manually if you are on a paid plan, you can buy extra credits at any time from your organization dashboard {{product name}} consumes the credits included in your subscription first, and then your extra credits for example, if your subscription has 40,000 credits per month, you use those credits before consuming any extra credits purchased credits 0 to 40,000 are inlcuded in your subscription credits 40,001 and onward are your extra credits extra credits purchasing is available to users on paid plans open the organization dashboard from the left sidebar, and switch to the subscription tab in the upper right corner of the credits section, click buy extras use the + and buttons to enter how many extra credits in units of 1,000 price per extra credit the price for the extra credits is identical to the price per credit within your pricing plan and tier for example, if you subscribe to a $9 plan and have 10,000 credits, 1 credit costs $0 0009 ($9 / 10,000 credits) if you decide to buy 1,000 extra credits, it costs $0 9 (1,000 credits $0 0009) if you decide to buy 10,000 extra credits, it costs $9 (10,000 credits $0 0009) click select payment method use the drop down menu to select a payment card you can only use credit or debit cards to pay for extra credits click proceed to payment you will see the extra credits on your dashboard you can also do the same directly from the organization dashboard open the organization dashboard from the left sidebar click buy extra credits complete the purchase following the steps described above enable credits auto purchasing you can ensure your {{scenario plural lowercase}} keep running with extra credits auto purchasing extra credits auto purchasing covers you when you reach your credit limit by automatically purchasing extra credits when you use all of the credits in your subscription, {{product name}} automatically purchases 10,000 extra credits all automatic purchases are in units of 10,000 credits {{product name}} then bills you for the 10,000 extra credits if you use all 10,000 extra credits, {{product name}} auto purchases 10,000 credits again {{product name}} limits auto purchasing to the number of credits in your subscription for example, if your plan has 80,000 credits, {{product name}} auto purchases a maximum of 8 times when you enable extra credits auto purchasing, you will incur fees for the auto purchased extra credits and a 30% surcharge this surcharge covers the cost and flexibility of keeping your scenarios running when you reach your quota see the extra credits /#example to enable extra credits auto purchasing open the organization dashboard from the left sidebar, and switch to the subscription tab enable the toggle to the right of enable credits auto purchasing in the pop up, click enter a payment method select a payment method and click ok extra credits auto purchasing only accepts card payments you can also do the same directly from the organization dashboard open the organization dashboard from the left sidebar enable the toggle next to credits auto purchasing follow the steps described above example imagine you have a monthly subscription of 80,000 credits and have enabled extra credits auto purchasing once you reach your 80,000 limit, the following happens make automatically purchases 10,000 credits and keeps your scenarios running make charges you for the 10,000 credits based on your plan and adds a 30% surcharge let's assume that your scenarios use all 10,000 extra credits before the monthly billing cycle renews extra credits auto purchasing buys an additional 10,000 so far, extra credits auto purchasing has purchased a total of 20,000 your auto purchasing limit per monthly cycle is 80,000 credits in this example, extra credits auto purchasing is only possible six more times, i e , 60,000 extra credits if your payment fails, your {{scenario plural lowercase}} pause until you update your payment method {{product name}} sends you an email notification when your payment fails disable credits auto purchasing open the organization dashboard from the left sidebar, and switch to the subscription tab disable the toggle to the right of enable credits auto purchasing