Extra credits

validity of extra credits extra credits are valid for the current billing cycle monthly billing plans extra credits are valid until the end of your current billing cycle for example, if your billing cycle runs from the 1st to the 31st of each month and you purchase extra credits on the 20th, those credits will expire on the 31st annual billing plans extra credits remain valid until the end of your billing year for the core plan with annual billing, your regular credits reset monthly, and any extra credits you purchase will also expire at each monthly reset extra credits include additional data transfer allowance, but they don't affect other usage limits or parameters in your plan buy extra credits manually if you're on a paid plan, you can buy extra credits at any time from the subscription tab in organization {{product name}} consumes the credits included in your subscription first, and then your extra credits for example, if your subscription has 40,000 credits per month, you use those credits before consuming any extra credits purchased credits 0 to 40,000 are included in your subscription credits 40,001 and onward are your extra credits extra credits purchasing is available to users on paid plans to buy extra credits manually navigate to org from the left sidebar, then to the subscription tab in my plan in the upper right corner, click buy extras use the + and buttons to adjust the number of extra credits in units of 1,000 manually purchased extra credits include a 25% additional cost compared to the credits in your plan the cost of extra credits is the same whether you purchase them manually or through auto purchasing for example, if you subscribe to a $9 plan and have 10,000 credits, 1 credit costs $0 0009 ($9 / 10,000 credits) if you decide to buy 1,000 extra credits, it costs $1 125 (1,000 credits $0 0009 1 25) if you decide to buy 10,000 extra credits, it costs $11 25 (10,000 credits $0 0009 1 25) click select payment method click the dropdown menu to select a payment card you can only use credit or debit cards to pay for extra credits click proceed to payment you'll now see the extra credits added to your total if you regularly use more credits than those included in your plan, we recommend moving to a plan that better matches your credit usage higher tier plans have lower per credit costs, so you'll minimize spending on extra credits by being on the right plan you can also buy extra credits from the organization dashboard navigate to org from the left sidebar click buy extra credits complete the purchase following the steps described above enable credits auto purchasing you can ensure your {{scenario plural lowercase}} continue running with extra credits auto purchasing extra credits auto purchasing covers you when you reach your credit limit by automatically purchasing extra credits when you use all of the credits in your subscription, {{product name}} automatically purchases 10,000 extra credits all automatic purchases are in units of 10,000 credits {{product name}} then bills you for the 10,000 extra credits if you use all 10,000 extra credits, {{product name}} auto purchases 10,000 credits again {{product name}} limits auto purchasing to the number of credits in your subscription for example, if your plan has 80,000 credits, {{product name}} auto purchases a maximum of 8 times when you enable auto purchasing, you'll pay for the extra credits plus a 25% additional cost this covers the cost and flexibility of keeping your scenarios running when you reach your credit limit for more details, see the cost of extra credits section to enable extra credits auto purchasing navigate to org from the left sidebar, then to the subscription tab in my plan enable the toggle of enable credits auto purchasing in the dialog, select your payment method from the dropdown menu extra credits auto purchasing only accepts card payments click turn on you can also enable extra credits auto purchasing from the organization dashboard navigate to org from the left sidebar enable the toggle next to credits auto purchasing follow the steps described above to enable extra credits auto purchasing disable credits auto purchasing to disable credits auto purchasing navigate to org from the left sidebar, then to the subscription tab in my plan disable the toggle of enable credits auto purchasing cost of extra credits all extra credits include a 25% additional cost , whether you purchase them manually or through auto purchasing auto purchasing imagine you have a monthly subscription of 80,000 credits and have enabled extra credits auto purchasing once you reach your 80,000 limit, the following happens make automatically purchases 10,000 credits and keeps your scenarios running make charges you for the 10,000 credits based on your plan with a 25% additional cost let's assume that your scenarios use all 10,000 extra credits before the monthly billing cycle renews extra credits auto purchasing buys an additional 10,000 so far, extra credits auto purchasing has purchased a total of 20,000 your auto purchasing limit per monthly cycle is 80,000 credits in this example, extra credits auto purchasing is only possible six more times, i e , 60,000 extra credits manual purchasing the same 25% additional cost applies when you manually purchase extra credits for example, if you're on the same 80,000 credit plan and manually buy 10,000 extra credits, you'll pay for those 10,000 credits at your plan's rate plus 25% if your payment fails, your {{scenario plural lowercase}} pause until you update your payment method {{product name}} sends you an email notification when your payment fails