Twilio Autopilot retirement, Workday connections, Monday.com agents, and bug fixes

Here's a quick look at our app updates this week.

The Twilio Autopilot app is retired in Make. Twilio shut down its Autopilot API in August 2023, so the app no longer works. This change is effective immediately and requires action.

The Twilio Autopilot app and its modules are now hidden and unavailable in new scenarios.

If you have scenarios that use Twilio Autopilot modules, you will need to remove them. Twilio has not provided a direct replacement for the Autopilot service. You will need to explore alternative solutions depending on your specific use case.

The following modules are retired and have no direct replacement:

The Workday HCM app has a new, more secure connection type. Authorize your connection as a specific Workday user so scenarios run with user-specific permissions instead of a generic integration system user.

Workday HCM (Authorization code): Authenticate in your browser using the standard OAuth 2.0 authorization flow. Scenarios run with the permissions of the authorizing user.

Workday HCM (Refresh token): The existing OAuth connection that requires a pasted refresh token is renamed for clarity. Its functionality is unchanged, and existing connections continue to work without action.

The Workday app has a new connection type that uses the OAuth 2.0 authorization code flow. Individual users authorize Make through their browser, so scenarios run with the permissions of that Workday user and respect your data access policies.

Workday Financial Management (Authorization code): Authorize Make through your browser with the standard OAuth 2.0 authorization code flow. Scenarios only access the data that the user can view in Workday.

Workday Financial Management (Refresh token): The existing OAuth 2.0 connection that uses a manually entered refresh token is renamed for clarity. Its functionality is unchanged.

The Create a Channel and Invite Users modules in the Slack app now support bot connections. This gives you more flexibility in how you manage your Slack workspace.

The Google Drive app has two new modules. Get file and folder metadata without downloading content, and manage access permissions dynamically in your scenarios.

The monday.com app has a new Agents capability. Build scenarios that act as team members in your monday.com workspace and respond to chats, mentions, and assignments automatically.

To set up an agent:

Your team can now chat with the agent or assign tasks to it in monday.com.

The monday.com app now aligns with its official branding. The app, its connections, and webhooks consistently use the monday.com name, which makes your scenarios clearer to build and maintain.

The following labels now use the monday.com name:

No action is required. Existing connections and scenarios continue to work as before.

The monday.com app now validates connections to improve reliability. It prevents the use of agent API keys when you create a connection, so your scenarios run with the correct permissions.

An issue is resolved where API keys for monday.com agents could be used to create a connection. These agent-level keys have limited permissions and caused scenario runs to fail in certain modules. Make now validates the connection and shows an error if you use an agent API key, so you can use a compatible key from the start.

An issue that corrupted files, such as .docx documents, in the Download a file module is resolved. The module now handles binary data correctly, so later modules in your scenarios can process the files reliably.

Setting Text Signatures Enabled or Reminders Enabled to No in the Create a Sign Request module didn't work as expected. This issue is resolved, and Make now applies these settings when you create a sign request.

The Update a Product module no longer changes a product's creation date to the current date. It now preserves the original creation date when you update a product.

Two EspoCRM issues are resolved. The Watch Changes webhook trigger no longer fails silently for some updates, so webhooks from all supported EspoCRM versions, including older self-hosted instances, process correctly. The Lead ID dropdown in the Delete a Lead module now loads its options.

An issue that caused the Description (multiline) and custom Details (rich text) fields to go missing in the Upsert a Lead module is resolved. These fields are now available for mapping.

The Calendly app now uses Calendly's latest logo. This visual change doesn't affect the app's functionality.

The Basecamp 3 app has an updated logo that reflects its current branding. This visual update makes it easier to identify the app when you build your scenarios.

We've resolved an issue in the Tadabase app.