What to do if your payment fails

if {{product name}} is unable to process your payment, you will receive an email there is a seven day grace period to docid\ vpw9f yl3l0zefbaa81um when the grace period ends, your subscription is automatically canceled if you use ach direct debit for a failed payment, your subscription is renewed, but may be canceled if the new ach payment fails if your payment fails, follow these steps in the left sidebar, click org under my plan , click payments click finish payment in the new tab, follow the on screen instructions to enter a new payment method you can enter either credit card or direct debit payment information review the information you entered click pay to begin the transaction confirm the payment by checking the payments tab ach direct debit payments take up to five business days to complete as a result, the payments tab may not reflect a recent direct debit payment